FAQ - EPIREMINDER for Food Allergies

Setup

Can I pause notifications for a bit?

I just got my EpiReminder. How do I get started?

How do I replace the battery?

How do I add caregivers?

I downloaded the app but I don't have an EpiReminder chip

Tips!

Quickly accept handoff requests

Get Better Temperature Tracking

Troubleshooting

I pushed Start Scan but no EpiReminders were found OR I should have gotten a notification but I didn't.

My chip says it's a bit hot, but it's inside in the A/C.

I'd like to update my billing/update my subscription.

Contact