• EpiReminder Refund Policy

    Thank you for shopping at EpiReminder!

    We offer refunds and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

     

    Eligibility for Refunds and Exchanges

    • Your item must be unused and in the same condition that you received it.

    • The item must be in the original packaging.

    Partial refunds are granted (if applicable)

    • Any item not in its original condition is damaged or missing parts for reasons not due to our error.

    • Any item that is returned more than 30 days after delivery.

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 business days.

     

    Late or missing refunds

    • If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

    • If you have done all of this and you still have not received your refund yet, please contact us at support@epireminder.com

    Shipping

    • Please send the product back to this address only:

    1520 E Covell Blvd

    Ste B5 #720

    Davis, CA 95616

    • You will be responsible for paying for your own shipping costs for returning your item.

    • Shipping costs are non-refundable!

    • We cannot guarantee that we will receive your returned item.

    We will reimburse you no later than 14 days from the day on which we receive the returned items. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
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